Data Protection

1rm888 Privacy Policy – Our Commitment to Protecting Your Data

At 1rm888, your privacy is more than a legal obligation — it is a responsibility we take seriously. Find out exactly how we collect, use and protect your personal information.

Updated: January 2026

1rm888's Six Data Protection Principles

This is how we approach privacy — not merely complying with the law, but genuinely respecting the trust you place in us.

256-bit SSL encryption

All data transmitted between your device and 1rm888 servers is encrypted using 256-bit SSL encryption — the same standard used by banking institutions.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. No excess data is collected without a clear and legitimate purpose.

No Data Sales to Third Parties

Your personal data is never sold, rented or shared with any third party for marketing purposes without your explicit consent.

Malaysia PDPA Compliance

This Privacy Policy is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your rights as a data subject are fully protected.

Full Control in Your Hands

You have the right to access, correct or request deletion of your personal data at any time through the 1rm888 support team.

Limited Data Retention Period

Your data is retained only for as long as necessary for service purposes or as required by applicable legal obligations.

Note: This Privacy Policy applies to all users who access the 1rm888 website, mobile app and services. By using our platform, you agree to the collection and use of information as described in this document.

Section 1

Introduction

1rm888 ("we", "Platform") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, store, use and protect your personal information when you use our online entertainment platform.

This policy applies to all information collected through the 1rm888 website, our mobile app and any communications between you and us, including customer support via live chat.

We encourage you to read this Privacy Policy together with Terms and Conditions us to fully understand your rights and responsibilities as a 1rm888 platform user.

Section 2

Types of Data We Collect

The following are the main categories of information we collect from 1rm888 users:

Data Categories Example Information Purpose of Collection
Identity Information Full name, MyKad/passport number, date of birth Account verification and KYC
Contact Information Phone number, email address, state Communications and customer support
Financial Information Bank account number, digital wallet details Deposit and withdrawal processing
Usage Data Login records, game activity, betting history Account security and personal service
Technical Data IP address, device type, web browser Fraud detection and platform improvement

2.1 Data You Provide Directly

This includes information you provide during account registration, the KYC process, communications with our support team and when making deposits or withdrawals.

2.2 Data Collected Automatically

When you use the 1rm888 platform, our systems automatically record certain technical information including IP address, browser type and version, pages visited and usage timestamps. This information is used solely for security and service improvement purposes.

Section 3

How We Use Your Data

1rm888 uses collected data solely for the following legitimate and stated purposes:

  • Account Management: Create and manage your account, process registration, and verify your identity through KYC.
  • Transaction Processing: Process deposits and withdrawals securely to your registered bank account or digital wallet.
  • Platform Security: Detect and prevent fraud, money laundering, and other illegal activities.
  • Customer Support: Enable the 1rm888 support team to identify you and resolve any issues faster and more effectively.
  • Service Communications: Send important notifications related to your account, transactions, and platform updates.
  • Platform Improvement: Analyse usage patterns in aggregate (without identifying individuals) to improve the user experience.
  • Legal Compliance: Comply with legal obligations and requirements from relevant authorities.

1rm888 not use your data for third-party marketing purposes or sell it to any external company. Any marketing communications you receive from us relate directly to 1rm888 services only.

Section 4

Data Sharing with Third Parties

We understand how important your trust is. Your personal data will only be shared in the following limited and controlled circumstances:

4.1 Approved Service Providers

We work with approved service providers including game providers, payment processors and KYC service providers. All such providers are bound by strict confidentiality agreements and are only granted access to the data necessary to carry out their service functions.

4.2 Legal Requirements

1rm888 will disclose required information to the relevant authorities when mandated by law, court order, or in the course of investigating fraud, money laundering or other illegal activities.

4.3 Protection of Our Interests

In cases of legal disputes or where it is necessary to protect the rights and legitimate interests of the platform, relevant information may be disclosed to lawyers or the appropriate mediation bodies.

Section 5

Data Security Measures

1rm888 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or unlawful disclosure:

  • 256-bit SSL encryption for all data transmissions between your device and our servers
  • Password storage with hashing — your password is never stored in plain text
  • Two-Factor Authentication (2FA) available and encouraged for all accounts
  • 24/7 security monitoring by our cybersecurity team
  • Internal Access Controls strict — only authorized staff may access user data
  • Regular security audits by an independent third party

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role by keeping your password and login credentials confidential.

Section 6

Cookies & Tracking Technologies

1rm888 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

Essential Cookies

These cookies are required for the platform to function properly — including maintaining your login session and keeping your transactions secure. They cannot be disabled.

Performance Cookies

These cookies collect aggregated information about how visitors use our platform — most frequently visited pages, error messages received, and so on. This information is used to improve platform performance.

Preference Cookies

These cookies allow the platform to remember your preferences such as language and display settings to provide a more personalised experience.

You can manage and delete cookies through your browser settings, though disabling certain cookies may affect platform functionality.

Section 7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and 1rm888's internal policies, you have the following rights regarding your personal data:

Section 8

Children's Data

1rm888 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect or store personal data of minors.

If we find that a child's personal data has been collected unintentionally, the data will be deleted immediately and the relevant account will be closed. If you are a parent or guardian and discover that your child has registered on our platform, please contact our support team via 24/7 live chat for immediate action.

Section 9

Privacy Policy Amendments

1rm888 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email.

It is your responsibility to review this Privacy Policy periodically. The date of the most recent update will always be displayed at the top of this document. Continued use of the 1rm888 platform after any amendments are published constitutes your acceptance of the updated policy.

Section 10

Contact Us Regarding Privacy

If you have any questions, concerns, or wish to submit a request regarding your personal data, there are several ways to reach us:

  • Live Chat 24/7: The fastest method — our support team is available at all times
  • Email: [email protected] (response within 24–48 hours)

For data rights requests (access, correction, deletion), please include your account details (username or registered phone number) along with a description of your request so we can process it efficiently.

We are committed to responding to all privacy-related enquiries within 5 business days. More complex requests such as data deletion may take up to 30 days to be fully processed.

Your Rights under PDPA & 1rm888 Policy

As a 1rm888 user, you have full control over your personal data. The following are rights you can exercise at any time.

🔍
Right of Access

You have the right to request a copy of all personal data we hold about you. We will provide this information in a readable format.

✏️
Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request a correction. Updates can be made directly through your account settings or via live chat support.

🗑️
Right to Erasure

You may request deletion of your personal data upon account closure where no legal obligation requires us to retain it.

🚫
Right to Object

You have the right to object to the processing of your data for certain purposes, including marketing communications from 1rm888.

📦
Right to Data Portability

You may request your data in a reusable format for transfer to another platform, subject to applicable technical limitations.

⏸️
Right to Restriction of Processing

In certain situations, you may request that we restrict the processing of your data while awaiting resolution of a dispute or request.

Your Privacy is Protected. Your Data is Safe with 1rm888.

Join the 1rm888 community with full confidence that your personal data is always protected to the highest security standards and with complete transparency.

* Play responsibly. 18+ only. Terms & conditions apply.

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